A system may need to be cancelled for various reasons
Here are the steps to follow to inactivate / revoke access to a user:
Phase 1
- Navigate to the Management Module > My Business > Employees
- Select each employee, and on the Access Details tab > Sign-In, click "Revoke Access".
- Repeat for all users.
There can be users that haven't been given access, so the Revoke Access button will not appear.
Phase 2
- Navigate to Support > Business > This Business
- On the License tab, update all the User Seats to 0 (zero) for all user types.
