The Balance Due date on an order is when payment is due. It appears in the Due Dates window for reference, but you cannot edit it by hand. CoreBridge calculates Balance Due from the Payment Terms on the order.
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Why Balance Due Is Not Editable
1. Open the order, then click the Order Due date card near the top of the order to open the Due Dates window.
2. Review Order Due and Balance Due at the top of the window. Order Due can be edited when the order is unlocked and you have Due Dates permission. Balance Due is shown for reference only and stays disabled.
Note: Balance Due is calculated from Payment Terms so the order stays aligned with the terms the customer agreed to.
How to Change the Balance Due Date
1. On the order, click the edit (pencil) icon in the order details panel to open Order Details.
2. Select a different value from the Payment Terms dropdown, then click Save.
3. Open the Due Dates window again to confirm the Balance Due date updated from the new terms. For future orders, you can also set Payment Terms on the company record.
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See Payment Terms Settings for creating and updating payment term definitions under System Settings / Accounting / Payment Terms.
See Orders Overview for where Payment Terms appear on the order screen.