Open navigation

Pre-WIP and Invoicing Status Visibility

On the Order tab of Workflow Statuses, you can hide Pre-WIP or Invoicing for your business. When a stage is hidden, it is removed from order workflows, search filters, and status dropdowns.

This article shows how to hide a stage and how to show it again.



Table of Contents



Important Information


  • Only Pre-WIP and Invoicing on the Order tab have a visibility switch. Other Order stages, such as WIP and Built, stay visible.
  • When the stage is shown, the banner reads Invoicing is visible (or Pre-WIP is visible) and Showing in search filters, dropdowns & line items. When it is hidden, the banner reads Invoicing is hidden (or Pre-WIP is hidden) and Not appearing in search filters, dropdowns & line items.
  • Hiding a stage does not delete its item statuses. Those statuses still appear on the Workflow Statuses page.



Hiding Invoicing or Pre-WIP


Navigate to System Settings / Workflow / Workflow Statuses.


System Settings path to Workflow Statuses in the Workflow section


Note: This example uses Invoicing. The same steps apply to Pre-WIP.


1. Select Order.

2. Select Invoicing or Pre-WIP.

3. Click the switch so the banner no longer reads that the stage is visible. The Hide window opens.


Workflow Statuses Order tab with badge 1 on Order, badge 2 on Invoicing, and badge 3 on the visibility switch


The Hide Invoicing window opens (or Hide Pre-WIP if you selected Pre-WIP).


a. The message explains that hiding the stage removes it from order workflows, search filters, and status dropdowns.

4. Click Hide.


Hide Invoicing window with letter a on the confirmation message and badge 4 on Hide



Showing Invoicing or Pre-WiP


On Workflow Statuses:


1. Select Order.

2. Select the hidden Invoicing or Pre-WIP stage.

3. Click the switch so the banner reads Invoicing is visible (or Pre-WIP is visible).


Workflow Statuses Order tab with Invoicing hidden, badge 1 on Order, badge 2 on Invoicing, and badge 3 on the visibility switch


Note: Showing a stage does not open a confirmation window.



Frequently Asked Questions


1. Which order stages can I hide?

Answer: Only Pre-WIP and Invoicing on the Order tab have a visibility switch. Other stages stay visible.


2. How do I show a hidden stage again?

Answer: On the Order tab, select the hidden stage, then click the switch so the banner reads that the stage is visible.


3. What happens when I hide Invoicing or Pre-WIP?

Answer: The stage is removed from order workflows, search filters, and status dropdowns. Item statuses for that stage remain on the Workflow Statuses page.




Using Statuses

Line Item Statuses

Workflow Overview

Modified on: 2026-09-18 09:57:30 -0600

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.